FAQ

The NeuLine Health AEEG Test is used to evaluate the electrical activity in the brain. Brain cells communicate with each other through electrical impulses. By tracking this brain wave activity, detection of potential medical conditions is possible.

An AEEG has the ability to forecast or find abnormalities and symptoms that can be identified by brain activity. We believe that the AEEG test is an important part of a patient’s wellness plan that fit our medically necessary criteria.

The AEEG test is covered by most insurances, including Aetna, Blue Cross Blue Shield, Cigna, Medicare, most Medicaid plans and United Healthcare. Prior to testing, NeuLine Health will perform an eligibility check with your insurance, and alert you should your specific plan not cover the test. At that time, options and next steps will be provided by a NeuLine Health representative.

You can schedule your NeuLine Health AEEG Test by contacting your physician office, or by contacting NeuLine Health’s Support Team.

The AEEG Test is performed at your home. There is no need to go to your physician’s office.  A NeuLine Health Medical Technician (MedTech) will come to your home at the scheduled time.

NeuLine Health has a list of do’s and don’ts that will provided to each patient prior to Day 1 of testing.  You can download our complete list here.

NeuLine Health requires that each AEEG test order contain the following documentation: Completed Order Form, Signed Patient Consent Form, Copy of Patient’s Insurance Card (front & back), Copy of Patient Medical Records (at least 6 months of documented medical history)

Yes – All patient test results are stored in a HIPAA/PHI compliant server, and only shared directly with your ordering Physician.

Possible head itching and slight discomfort of the electrodes on your head, as well as possible skin irritation  are the primary side-effects that you will experience during AEEG testing.

For billing questions, contact our customer service center at 844.212.5321

While a certification is not required, most NeuLine Health Medical Technicians have some variation of a medical degree or certification. All NeuLine Health Medical Technicians have been background checked prior to employment.  Also, the Medical Technicians will have NeuLine Health branded name badges, and will properly identify themselves upon arrival for your opponent.

Your Physician will obtain your test results within 1 week after your testing has completed.

NeuLine Health reserves the right to request your medical records from your physician in the event that your insurance company requests to review your medical records.